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Friendly Support

We're committed to helping you find the best product for your needs. Besides our superior customer service support staff, we have numerous informative articles and learning resources on to answer commonly asked questions.

Here is what some of our customers are saying about us:

"I just want to take the time to thank all of you for your kindness. Your company has wonderful customer service and I was so surprised that my new order had arrived today so I was not inconvenienced at all. Give yourselves a huge pat on the back because I have told all of my colleagues about Vitality Medical and its wonderful products and super fast shipping. Vitality Medical is now my favorite place to shop for medical products. Before I was getting them at or other places like that. NOT ANY MORE!!! You all have made a huge impression on me and I'm sure my friends will enjoy doing business with you too." -- Happy Customer

"I would like to sincerely THANK Vitality Medical for their excellent service in providing medical supplies and prompt delivery of such important and life-saving products. Even more, I am amazed at the customer support people you have. I spoke with 2 of them, first BEFORE I placed my order (I'm sorry I forget his name, but he was very helpful, courteous and actually called me back with the info I wanted) and then later with Jake, to track a part of my order who was also extremely understanding, and went out of his way to explain and help me out. In this day and age it is hard to find such support. It is so important, specially in a profession where you are dealing with clients who have or are taking care of people with medical issues, to have this kind of support and help. CONGRATULATIONS and keep up the good work. Please pass on this message to all your customer service employees." -- Happier Customer

"[Vitality is a] very good company to deal with. Their phone support is excellent and delivery is very timely. -- Satisfied Customer

"I needed assistance twice while placing my order today, once to track an old order, and once to help me locate an accessory item. Both of the young ladies were extremely patient and helpful. You have been, and will continue to be on my list of preferred vendors, which I share with my Pulmonary Rehabilitation group." -- Repeat Customer

"[Your sales support agent] was knowledgeable, and made [me] feel very comfortable with her and the whole company." -- Pleasantly Surprised Customer

"[Your customer service agent] has always been very helpful and friendly, we always call him first with any oxygen related needs or questions." -- Dedicated Customer