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Prescription Requirements

How Do I Submit My Prescription?

You can submit your prescription to us in a few ways. You can fax, email, mail, or text the prescription to us. The phone number and email address for this option will pop up when placing your order. Another option is to simply upload your prescription when placing the order. This is recommended as it is the quickest way for us to receive your prescription information. Lastly, if you do not have a copy of your prescription but your doctor has one on file, we can fax your doctor an rx referral sheet. Simply provide us with the doctor's information and fax number.

Send RX Electronically

Vitality Medical
Fax: 800-274-8195
Text: 559-238-4825
Tel: 385-707-1485
Email: [email protected]


Mail-in RX

Vitality Medical
RX Department
7910 S 3500 E, Suite C
Salt Lake City, UT 84121

Why We Request Prescriptions

At Vitality Medical we would like to make the ordering process as simple as possible. However, some products will require a prescription. There could be a few reasons why the product you wish to purchase requires a prescription. First, the manufacturer may require that their products are only sold with a valid prescription. This is usually the case with products that will require a doctor's direction to use properly and to know which items to purchase. In other cases, a prescription is required by state or federal laws for the product category and classification.

Types of Product Requiring Prescriptions

The types of products that will typically require a prescription include (but are not limited to) IV supplies, oxygen concentrators, CPAP/BiPAP/APAP machines, restraints, and sometimes needles.

Special Note about Needles/Syringes

Needles and syringes are for medical use only. Although it is legal in most US states to purchase syringes and needles without a prescription, the buyer is solely responsible for following federal, state, and local laws. For more information about RX requirements for needles and syringes please review the guidelines for your state. VitalityMedical.com reserves the right to cancel any order that is unlawful to ship without a prescription.

International Prescriptions

We can accept valid international prescriptions. They do not even need to be in English. However, please ensure that the patient's name is clearly written on the prescription. If it is not clear, please write the order number on the prescription to prevent any delays.