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Request a RA# (Return Authorization Number)

Return Policy Overview

  • All Returns must be accompanied with an RA#(Return Authorization Number)
  • Item must be returned to the address on RA #
  • Returnable up to 30 days after delivery
  • Items must be unopened
  • Men's health items are not returnable
  • Returns are subject to a restock fee
  • For more info view the return policy

Non Returnable Products

  • Opened Personal Care Items
  • All Men's Health Items, including erection pumps, tension bands, and incontinence clamps.
  • Raised Toilet Seats and Commodes
  • Mattresses
  • All Special Order (*sp) Items
  • All Custom Items (EZ Ramps, Cut-to-order, Span-America Mattresses, etc.)
  • All Clearance Items
  • Anything open, used, or tried-on
  • Custom Wheelchairs
  • Bulk Orders

Submit returns to [email protected]