Request a RA# (Return Authorization Number)

Return Policy Overview

• All Returns must be accompanied with an RA#(Return Authorization Number)
• Item must be returned to the address on RA #
• Returnable up to 30 days after delivery
• Items must be unopened
• Men's health items are not returnable
• Returns are subject to a restock fee
• For more info view the return policy

Non Returnable Products

• Opened Personal Care Items
• All Men's Health Items, including erection pumps, tension bands, and incontinence clamps.
• Raised Toilet Seats and Commodes
• Mattresses
• All Special Order (*sp) Items
• All Custom Items (EZ Ramps, Cut-to-order, Span-America Mattresses, etc.)
• All Clearance Items
• Anything open, used, or tried-on
• Custom Wheelchairs
• Bulk Orders