Request a RA# (Return Authorization Number)
Return Policy Overview
- All Returns must be accompanied with an RA#(Return Authorization Number)
- Item must be returned to the address on RA #
- Returnable up to 30 days after delivery
- Items must be unopened
- Men's health items are not returnable
- Returns are subject to a restock fee
- For more info view the return policy
Non Returnable Products
- Opened Personal Care Items
- All Men's Health Items, including erection pumps, tension bands, and incontinence clamps.
- Raised Toilet Seats and Commodes
- Mattresses
- All Special Order (*sp) Items
- All Custom Items (EZ Ramps, Cut-to-order, Span-America Mattresses, etc.)
- All Clearance Items
- Anything open, used, or tried-on
- Custom Wheelchairs
- Bulk Orders
Submit returns to [email protected]