What’s the Best Way To Assist a Wheelchair User?

Quick Summary:

This blog discusses the importance of communication and respect when assisting a wheelchair user. Employ sensitivity when speaking to an individual with a disability, following their lead in caregiving and discussing the expectations beforehand.

Though caring for a wheelchair user may be intimidating at first, using a conscious approach can be helpful. Read on to discover several tips about how to approach caregiving safely and respectfully.

Introduction

Respectful mobility assistance helps preserve patient independence. In this blog, we’ll be looking at 7 wheelchair support techniques that encourage freedom and autonomy.

Based on what your patient or loved one needs, you may want to adapt your level of involvement accordingly. For example, some people require a wheelchair for mobility all the time. Others may only need one only occasionally or when they leave the house.

Always prioritize safety and respect in caregiving and daily interactions. Caregivers should understand disability etiquette basics to keep wheelchair users safe and comfortable.

Talk directly to the patient, asking before you offer help. Be careful about physical contact, and use person-first language unless told otherwise.1

1. Ask Before Helping

Independent mobility considerations help users to feel supported. A wheelchair user will likely want to maintain a sense of personal autonomy. As such, caretakers should make it a point to ask for consent in disability assistance.

Offering help respectfully is important, as not all wheelchair users always require or want help. Try not to automatically assume that someone needs help in a given situation. Instead, ask how you might be of assistance as a caregiver or companion.

2. Communicate Clearly and Respectfully

Ensure respectful interaction with wheelchair users by using polite language and tone. When talking to individuals with mobility aids, maintain direct, eye-level communication. Refrain from using words with negative associations, such as the “R” word.

Most people prefer person-first language because it helps define individuals by their personhood rather than their disability. For example, you might say “person with a disability" rather than “disabled person.” However, this preference varies from person to person. You can always ask your patient how you should refer to them.

Caregiver tends to a woman in a wheelchairCaregiver tends to a woman in a wheelchair

3. Understand Wheelchair Functionality

We’ll be discussing powered mobility device awareness. Manual wheelchair handling requires either the user or caregiver to push the chair forward. On the other hand, an electric motor propels powered wheelchairs. Different types of wheelchairs will call for different types of care.

Ask the patient about their wheelchair support needs. If they are using a manual wheelchair, they may want assistance pushing their chair. In the case of an electric wheelchair, caregivers may offer help in navigation, operation, and maintenance.

4. Safe Techniques for Pushing a Wheelchair

Caregivers should learn how to push a wheelchair with safety in mind. Here are a few wheelchair safety tips to prevent patient injuries.

Before you help a person in or out of a chair, make sure to lock the brakes. To prevent falls, be conscious of obstacles and uneven surfaces around you.2 Always ensure proper hand placement and straight posture when pushing. Maintain a firm grip on the handlebars, keeping your hands level with your waist.

Rather than back or arm strength, use your legs to propel the chair. Make sure to walk backwards when going down a slant or incline, regulating the chair’s speed with your weight.

When assisting over curbs and ramps, take things slowly to avoid sudden movements or tipping. When there is no ramp available, angle the wheelchair at close to 90 degrees. Then, lift the chair carefully with your body weight.3

5. Assisting With Transfers

Wheelchair patients may require bed-to-chair transfer assistance. When a person needs to move from a chair to a bed or a vehicle, caregivers can use transfer boards and belts for safety.

Make sure the patient is sitting up on the bed, then place the board under the patient, sliding them onto the chair with the help of a gait belt. Always follow the user’s preferred transfer method to ensure safe patient handling.

6. Navigating Public Spaces

Navigating obstacles with a wheelchair can present challenges. Features like ramps, handrails, and widened doorways provide accessibility in public spaces. Before entering a space, consider looking online for locations of ramps, restrooms, elevators, automatic doors, and reserved parking spaces.4

Be mindful of uneven terrain and accessibility hurdles. Caregivers can assist by helping patients maneuver through doorways and ramps. Avoid jerky or sudden movements, and don't push the chair too close to others to maintain the user’s private space and comfort.

Wheelchair rampWheelchair ramp

7. Supporting Independence

Work to foster mobility and confidence in your patient. Encouraging self-mobility reinforces user independence, influencing general comfort and security. Be mindful of personal space when caregiving.

Caretakers can promote autonomy while still being available for assistance. Mobility confidence tips include checking needs, asking questions, and letting patients do tasks on their own when they can. The patient should be as involved as possible, with the caretaker guiding rather than doing all the work. This helps create safe and supportive environments for wheelchair users.

Conclusion

When assisting someone with a disability, open communication is essential. Encouraging respectful caregiving relationships involves discussion with users about their needs. Remember to maintain direct eye contact when talking to people. Also, pay attention to body language when helping someone who is non-verbal.

As a caregiver, you can do many things to create a secure and comfortable space for you and your patient.

Consider asking before administering help. Try to communicate openly and respectfully, learn about wheelchair types and functionality, and practice safe mobility. You can help by assisting with transfers, navigating public spaces mindfully, and fostering user independence.

There isn’t one right way to assist someone with a wheelchair. It’s okay not to be perfect — caring for someone new involves continuous learning and adjustment. Remember to ask questions when you’re unsure how you can be of aid.

Above all, prioritize supporting wheelchair users safely. Follow best practices in wheelchair assistance, employing safety methods and learning empathy for individuals with wheelchairs. Find more wheelchair blogs and patient care blogs on our page.

Footnotes

1  "Cole, D." Disability etiquette basics. University of Minnesota Extension.

2  "Wilson, R. (2023, March 28)." Guidelines for Pushing Wheelchairs. alzheimerslab.

3  "Burress, H. (2024, September 15)." How to Push A Wheelchair: Safety Tips and Considerations. LOAIDS.

4  "Reality Pathing. (2025, July 8)." Best Ways to Navigate Public Spaces Safely in a Wheelchair.