You can log into your Vitality Medical account to view your order’s most recent status.
The following terms indicate the status of an order:
- Pending: You successfully submitted your order to Vitality Medical. Your order should reach our warehouse for fulfillment within one business day.
- Processing: Your order is at a Vitality Medical warehouse and should ship in 1-2 business days.
- Cancelled: Few circumstances can cause an order cancellation. However, there are some exceptions. The following reasons may cause an order cancellation:
- Your form of payment could not be successfully processed.
- You cancelled the order.
- Due to an unforeseen circumstance, Vitality Medical could not process the order.
- Complete/Shipped: Your order is on its way. A tracking number may be available.