Who Uses the CapTel 840i Captioned Telephone? Individuals with hearing loss use this phone for live captioning of what the caller is saying, especially those who have low vision or can't read standard captions.
Why They Love It: This phone has the unique ability to transcribe live conversations, allowing users to see the responses from the caller. The large font and easy-to-read screen make it easier for individuals to engage with loved ones over the phone.
CapTel Phone (840i) Overview
The CapTel 840i Telephone displays captions on a large screen, making it easier for users to catch every word. It connects to Internet and telephone services for both voice and captioned conversations. Captions are easy to turn on and off, and adjustable-volume controls cater to different hearing levels. This amplified phone has a built-in answering machine, allowing it to take voice messages with captions. The screen's adjustable font sizes and colors make it easy to tailor the settings to fit a user's visual needs.
Features and Benefits
- Word-for-Word Captions on Calls, Making Conversation Easier for Those With Hearing Loss
- Answering Machine Takes Captioned Voice Messages
- WiFi-Compatible for Placing the Phone Anywhere in the Home
- Large Display Screen With Adjustable Colors and Font Size for Easy Readability
- One-Touch Customer Service Button Quickly Connects to CapTel's Help Line
- Menu System Is Easy To Follow With Yes or No Questions
- Captioning Center Is Included Free Service for Individuals With Hearing Loss
What's in the Box?
- CapTel 840i phone
- Ethernet cable
- CapTel Setup Guide and CapTel How-to-Guide
- Power adapter
- Telephone cord
How It Works
The CapTel user dials the number they wish to call with the CapTel phone. This daily living aid features two types of captioning: assisted captioning with an operator and auto-captions that are generated by a computer. Either caption type can be set as the default with the option to change between the two at any time.
When users click the caption button, the call automatically connects to the Captioning Service. The CapTel service center uses a specially trained operator who transcribes the discussion using voice-recognition technology. The auto-captions are computer-generated, creating captions in real time without waiting for an operator to begin the call.
Please note: Federal law prohibits anyone but registered users with hearing loss from using internet protocol (IP) captioned telephones with captions turned on.
Answering Machine and Caller ID
This phone has an answering machine that allows callers to leave captioned voice messages when a call is missed. The screen also displays who is calling when subscribed to the Caller ID feature. The built-in phone book stores 97 frequently called numbers.
Frequently Asked Questions (FAQ)
Does the captioning feature cost extra?
The captioning feature is free to registered users with hearing loss. It is paid from a federally administered fund at no extra cost to the user.
Are captions available in Spanish?
Yes, enable Spanish captions by going to "phone settings," then selecting "Spanish captions" and clicking "enable."
Can I review the captions while still on a phone call?
Yes.
What equipment do I need to receive captions?
Connection to a telephone line, high-speed internet access and connection, and CapTel's power adapter.
Can I turn the captions on or off anytime I want during a call?
Yes.
Does this phone have a speakerphone option?
No, this is not equipped with a speakerphone option. However, users can connect an external speaker to the 3.5- or 2.5-millimeter audio jacks for speakerphone capabilities.
If I call 911, can the captions still be displayed?
Yes, the Hamilton CapTel phone can still display captions during 911 calls as long as the internet connection is active.
Product Specifications
- Manufacturer: Hamilton CapTel
- Product Number: 757-000200H
- Dimensions:
- Height: 6.5 Inches
- Width: 9 Inches
- Depth: 7.5 Inches
- Weight: 2 Pounds, 10 Ounces
- Key Size: 0.75 x 0.70 Inch
- Screen Size: 7 Inches
- Pixel Resolution: 840 x 480
- Font Sizes:
- Small: 0.15 Inch
- Medium: 0.20 Inch
- Large: 0.25 Inch
- Extra Large: 0.33 Inch
- Answering Machine Recordable Messages: 63 (2 Minutes Max per Message)
- Conversation Memory: 50 Conversations or 62,000 Characters
- Caller ID History: 50 Entries
- FCC-Approved
Manuals and Documents
Setup Guide discusses how to operate the phone.
How-To-Guide talks about accessing the various features the phone has to offer.
Login and Registration Form