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Order Status

You can log into your Vitality Medical account to view your order’s most recent status.

The following terms indicate the status of an order:

  • Pending: You successfully submitted your order to Vitality Medical. Your order should reach our warehouse for fulfillment within one business day.
  • Processing: Your order is at a Vitality Medical warehouse and should ship in 1-2 business days.
  • Cancelled: Few circumstances can cause an order cancellation. However, there are some exceptions. The following reasons may cause an order cancellation:
    • Your form of payment could not be successfully processed.
    • You cancelled the order.
    • Due to an unforeseen circumstance, Vitality Medical could not process the order.
    • Complete/Shipped: Your order is on its way. A tracking number may be available.

Click Here to View Your Order Status