Vitality Medical’s response to COVID-19
It’s about you. At Vitality Medical – our job is you, and meeting your medical supply needs. The corona virus situation has placed tremendous demands on the global medical products supply chain, and demand continues to outstrip supply. We’re working tirelessly to source, secure and ship products to our customers. Currently there are unavoidable shortages and delays beyond our control, and we ask for your patience as our teams continue to work for you.
It’s about us. We’re committed to keeping our employees and their families safe during what is now being called the COVID-19 pandemic. We’ve rapidly deployed our employees to work-from-home situations—which presents new challenges to our systems and communication capabilities.
What we’re doing:
- Phone support has been temporarily suspended
- We’ve assigned staff to online/email communication channels
We invite you to:
- Order online
- Contact us through our website’s Contact Us page for the quickest reply
- Email us at [email protected]
- Please allow a minimum of 24 business hours for an initial response, and up to 48 business hours for response on returns
For the last twenty years we’ve worked to provide outstanding products and support. We sincerely appreciate the continued opportunity we have to serve our valued customers and work with our fantastic employees.
Brad Packer President/CEO