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Customer Reviews 1 item(s)
- CHAIR MAY BE OK BUT THE SERVICE SUCKED
First of all I ordered the product and paid $39.95 for express shipping and when it did not come in the two days like it was supposed to I called and found out they never even shipped it until four days after I placed the order. I told them I wanted my money back for the shipping. That took some phone calls to get the money back and then they were only giving me back $33.25 so I called again and they told me they kept part of it for the regular shipping so I had to remind them that the offer was free shipping with a fifty dollar order. OH the person on the phone said. I did get my money back. The product did not work for us because it was too big for the area. I called to return it and they would not take it back because it was a toliet item. We had not even used it I told them, but she said it says right on the site it is not returnable. I guess I must have missed that, I didn't read every single word on the page. They should tell you on the phone when you order it that it cannot be returned. I will never order from them again and I do not recommend them to anyone. I cannot give the chair a rating because we never got to use it.