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Customer Reviews 3 item(s)
- Worthless warranty
I bought two of these and within a year they started sounding like a threshing machine. And then they failed. Then you learn that they will ship you replacement unit (s) but you have to pay shipping to return the defective items which will cost you somewhere between half and what you paid in the first place.
Then you wait and wait for the replacement only to find that they shipped UPS ground so it will take a business week (Saturday and Sunday do not count) before you get the replacement. Or if you are really lucky like me, after a week and it isn't there yet you ask for a tracking number only to find out that they shipped to the wrong address in the wrong state which restarts the week shipping clock because even though it was their mistake, you get to gasp for another week (I bought another Different machine).
So if you like having your apartment neighbors mad at you for using what sounds like a threshing machine at 4 in the morning after using this machine for about 6 months, this is the machine for you. Hopefully, it will not completely fail before you can get a replacement.
Vitality on the other hand has been great trying to get the problem solved.
- PulmoMate Compressor/Nebulizer with 5-year warranty
Nice compact unit, works very well with equipment from our dead nebulizer. Love the 5 year warrenty.