Discount Policy

What is a coupon or promotional code?

  • A coupon or promotional code discounts the price on a single item or an entire purchase. The discount reflects as a percentage off, or as a specific dollar amount.
  • Coupons, promotional codes, and special shipping offers do not apply to International orders. Free shipping promos don't apply to orders shipped to Alaska and Hawaii at this time.

How do I get a coupon or promotional code?

Coupons and promotional codes are available through the newsletter and other promotional offers.

How do I use a coupon?

You can enter the coupon code during checkout or on the shopping cart. If the promotional code is valid, your order will show the discount. If the code is invalid, an error message will display in red.

Most products on Vitality Medical qualify for coupon discounts. Due to restrictions the following products have been excluded from all Vitality Medical's promotions and offers online:

Why isn't my coupon working?

  • Your coupon may have expired.
  • Only one discount applies per order.
  • Only one discount applies per household.
  • Shipping coupons apply to the lower 48 states only.
  • Coupons and promotional codes do not apply to International orders.
  • Some coupons apply only to a specific product or exclude specific products.
  • Coupons may require a minimum purchase or impose a maximum savings.
  • Coupon Exemptions
    • Products by ResMed™
    • Some Oxygen Concentrators and accessories
    • Drive Power Scooters (including Sunfire, Image GT, Cirrus, Odyssey, GEO, Daytona, Phoenix, & Falcon)
    • Invacare Power Wheelchairs, Invacare Rehab cushions and backs, Invacare Top End wheelchairs, Invacare Respiratory Equipment, & Invacare Lifts and Swings.
    • Some Impotence supplies (including Vacuum Erection Devices)
    • Cica Care Products
    • Most % coupons are limited to $50 max discount

Other products may not qualify for additional discount. Exclusions may include, but are not limited to, products of certain size, weight, manufacturer price restrictions or products with savings/discounts already applied.

Offers are not valid on prior purchases. Discount applied at time of purchase will be taken off each item returned. Prices and charges are subject to change without notice.

Free Shipping promotions are not available for incontinence products, liquid items, gauze, and other heavy items. Free shipping for is not valid for International orders.

*Coupons are for use only on your current order. Once you submit an order, you cannot apply a coupon to that order. Pricing, specifications, availability and terms of offers may change without notice. Qualifying totals and maximum savings will calculate before taxes, fees, shipping and handling. Any applicable restocking charges are extra and vary. is not responsible for pricing or other errors, and we reserve the right to cancel orders arising from such errors.