Order Status

You can log into your Vitality Medical account to view your order’s most recent status.

Click Here to View Your Order Status

The following terms indicate the status of an order:

  • Pending: You successfully submitted your order to Vitality Medical. The order should reach our warehouse for fulfillment within one business day.
  • Processing: Your order is at an Vitality Medical warehouse and will usually ship in 1-2 business days.
  • Cancelled: Few circumstances can cause an order cancellation:
    • Your form of payment could not be successfully processed.
    • You cancelled the order.
    • Due to an unforeseen circumstance, Vitality Medical cannot process an order at that time.
  • Complete/Shipped: Your order is on its way. A tracking number may be available.